Payments are accepted by bank cards: Visa or Maestro.

Payment procedure:

1. Select the bank card field.
2. Go to the payment page, enter your bank card details (card number, expiry date, CVV, cardholder's name and surname) and click "Pay".
3. After filling out the card details, you may be redirected to your bank's page to enter your security code. It is required to confirm your identity.

If the payment is not confirmed, please contact your card issuing bank.

Pay for your order online in a couple of clicks using the PayPal electronic payment system for fast and secure payments.

If you are registered in PayPal, you only need to log in with your email address and password to pay.
If you do not have a PayPal account yet, after you have confirmed the payment, go to the PayPal website and click "Register". Enter all necessary information and click "Open account".

Instructions for payment of your order if you are not registered in PayPal:

1. Select "Create an invoice".
2. On the page that opens, fill out the form provided.
• Select your country from the list.
• Enter the card details: number, expiry date, security code, name and surname of the cardholder.
• Enter your billing address.
3. If the billing address and delivery address match, tick the checkbox. If not, remove the checkmark from the checkbox and enter a shipping address on the form.
4. Check all entered data and click on "Continue" button.

Warning! If you would like to save your time and use PayPal for further payment, we recommend you to register in the system.

If you do not have an account and do not wish to register you can use PayPal Plus - a convenient service for making payments.

PayPal Plus brings together various popular payment methods under the PayPal umbrella.
No matter how you pay, everything goes through the PayPal service, even if you do not have an account with the service. It is an easy and convenient way to pay for your orders.

After payment, which takes place instantly, the order is given the status "Completion". This means that the order will be handed over to the delivery service within 24 hours, excluding weekends and public holidays.

Choose card payment when placing your order and tick the box agreeing to the company's terms. Then click "Proceed to Payment" and on the next page, click "Pay with Google Pay or Apple Pay."

You can pay for up to 100% of your order with bonuses.

If your bonus account balance is positive, "Use Coral Wallet" will automatically be ticked at the payment method selection stage with the amount of available bonuses.

If you do not want to pay with bonuses, untick this box, choose any convenient payment method and proceed with your order.

Important!
The percentage of bonus usage may be different for each country!

To pay for part or all of your group order, transfer funds from your bonus account to your personal account. Any member of a group order can transfer the funds to the member from whose account such order will be placed.

Please note that after the transfer, the bonuses will only be available for placing an order in the online shop.

If the payment for the order received after 13:00 (GMT+2), then package is transferred to the courier service next day. Time required for customs clearance is not included in delivery times.

Delivery service «DHL Express»

Parcels are delivered to your door.

Shipping cost:

• 200 NOK for orders under 2000 NOK;
• 100 NOK for orders between 2000 and 5000 NOK;
• free for orders over 5000 NOK;

Delivery takes 1-3 business days.

Attention! DDP (delivered duty paid) service is available via «DHL Express» delivery. By selecting this service, you will not have to deal with customs duties and taxes yourself, when the package crosses the border. In addition, the parcel will go through customs procedures faster.

The service fee is only: 18% of the order amount (including delivery), plus 60 NOK, instead of the amount customs may charge you.

Delivery service «FedEx»

Parcels are delivered to your door.

Shipping cost:

• 100 NOK for orders under 2000 NOK;
• free for orders over 2000 NOK.

Delivery takes 2-5 business days, depending on your location.

After paying for the order, you will receive a confirmation letter from the courier service, it must contain the tracking number of the order, use it for parcel tracking on their website:

• «DHL Express»;
• «FedEx».

In order to clarify the nearest delivery service`s branch, to change delivery point or time of delivery, you need to contact the company's office in your region. You can find contacts by the link:

• «DHL Express»;
• «FedEx».

Norway has no duty-free threshold, all parcels are subject to customs tax and duties, regardless of value. Customs payments are calculated including the cost of delivery.

When importing goods, the following customs tariffs apply:

• customs duty: up to 6% of the order value;
• VAT tax: up to 25%;
• customs fee for cargo release services of 41 NOK.

If your order is worth 1000 NOK, customs will invoice you:

• up to 60 NOK customs duties;
• up to 250 NOK tax;
• 41 NOK release services.

Total: 351 NOK per order.

Attention! Customs requirements and import conditions may vary depending on the contents of the package. Before placing an order, please check with your local customs office for details. Contacts of the customs offices are available by the link.

Changing the delivery country selection on the Coral Club website

If you are authorized:

1. Click "Other countries" to select a delivery country that is not on the list
   

   

2. A complete list of available countries, grouped by continent, will open. Select the desired country from the list and go to its website
   

   

3. The website language will be selected automatically
4. Log in to the website again

If you are not authorized:

1. Click "Other countries" to select a different delivery country
   

   

2. You will be redirected to the Coral Club Global website. It is always in English
3. Click on the text "YOU ARE ON OUR GLOBAL SITE | SELECT A MARKET SITE" next to the company logo
   

   

4. A complete list of available countries will be opened and grouped by continent. Select the desired country from the list and go to its website
   

   

5. The site language will be selected automaticall.

The refund is processed within 14 days from the date the seller receives a written statement requesting a refund and the product is returned. File an electronic application at info@coral-club.com. Be sure to fill out your first and last name, club number, order number, and the reason for returning the product- this will expedite the processing of your request.

The buyer shall pay for the return shipping of products in good condition (option DHL Paket).

When returning inadequate quality products, use the prepaid label to send the package for free.

Recipient’s address:

• Coral Club Deutschland GmbH
• Nikolaj Josko
• Siegener Straße 12

35066 Frankenberg (Eder)

For all purchases from the Coral Club range, we grant you a return guarantee of a total of 14 days from receipt of the goods.

You can return the goods to us within 14 days of receipt (the period begins on the day after receipt of the goods), provided the goods are complete and in their original packaging and are in unused and undamaged condition.

Timely dispatch is sufficient to meet the deadline. The company reserves the right to refuse the return if the packaging of the goods is damaged, with the exception of goods damaged during transport due to the fault of the seller. If the item was purchased during a promotion that included a gift, the gift must be included with the return.

Our contractually granted return guarantee does not affect your statutory rights and claims.